National

Support Act Wellbeing Helpline – Mental Health Services

Free, confidential phone counselling service, available to anyone who works in Australian music or the arts.
LGBTQI+ Support Line (option 2) 
First Nations Support Line (option 3) 
Manager Support Hotline (option 4), 
Sexual Health and Safety Support Line (option 5)

  • 1800 959 500
  • Open 24/7

1800 RESPECT

National domestic, family and sexual violence counselling, information and support service. 

Ask Izzy – Service Seeking in your area

Find the help you need, now and nearby with over 400,000 support services.

National Debt Helpline

Trained financial counsellors who will assess your situation, provide free advice and connect you with further services and support as needed.

Gambling Help Australia Counselling, information and support 

Free and confidential support live chat and email support, self-help advice and information. Available to anyone experiencing harm and concerned about a friend or family member.

QUIT Smoking  – Quitline 

Highly skilled, friendly Quitline counsellors deliver behavioural interventions to help people stop smoking.

  • 13 7848
  • 8am – 8pm Monday to Friday

Aboriginal Quitline 

Call Aboriginal Quitline when you’re ready to yarn about quitting and ask to speak with an Aboriginal counsellor when you call.

  • 13 7848 – ask to speak with an Aboriginal counsellor when you call.
  • 8am – 8pm Monday to Friday

Victoria  

Housing Service – Info and crisis options

Offers a range of services and support information if you are homeless or at risk of homelessness or family violence.

  • 1800 825 955
  • 9am – 5pm Mon – Fri

Safe Steps Domestic Violence Services

Specialist support services for anyone in Victoria who is experiencing or afraid of family violence.
24/7 phone line to connect family violence specialists will support you to find safety from domestic abuse.

  • 1800 015 188
  • 24/7

Directline Drug and Alcohol Services

Confidential alcohol and drug counseling with qualified counsellors via phone or online 24/7

New South Wales

Link2Home – Housing Service

A statewide telephone service providing information, assessment and referral to specialist homelessness services, temporary accommodation and other appropriate services for people who are homeless or at risk of homelessness.

  • 1800 152 152
  • 24/7

NSW Domestic Violence Service Helpline

Trained caseworkers are available 24/7 to provide counselling, advice on legal help, and referrals to support services and women’s shelters.

  • 1800 65 64 63
  • 24/7

Alcohol and Other Drugs Info Service

Free and confidential counselling helpline for NSW residents with concerns around alcohol and/or drug misuse. Speak with professional counsellors who can provide information, counselling, support and referrals to other appropriate services close to you.

  • 1800 250 015
  • 24/7

Queensland 

Homeless Hotline – Housing Information and Referral Service

Phone information and referral service for people who are experiencing homelessness to support you with; emergency accommodation, how to find services, showers and meals & advice and support.

  • 1800 474 735
  • 24/7

DV Connect – Domestic Violence Information

DV Connect supports Queenslanders find pathways to safety, away from domestic, family and sexual violence. Providing emergency transport, safety planning, crisis counselling, intervention, information and referrals.

  • 1800 811 811
  • 24/7

ADIS Alcohol and Drug Info Service

24/7 counselling, information and advice for people in Queensland with alcohol and other drug concerns.

  • 1800 177 833
  • 24/7

ACT

One Link – Homeless and Housing intake service

OneLink connects those ACT who are homeless or at risk of homelessness with specialised support services near you via phone or online chat

  • 1800 1769 468
  • Online chat
  • 8am – 6pm, Monday to Friday, excluding public holidays.

Domestic Violence Crisis Service

Free support for anyone living in the ACT region affected by domestic and family violence. Including 24/7 crisis line, legal support, safety planning, advice information and connection with other support programs

  • 6280 0900
  • 24/7

AOD Counselling National Service

Free, confidential drug and alcohol support and counselling 24/7 via phone or online chat

Northern Territory 

Shelter Me – Local Housing Support service, based on your situation and location

ShelterMe provides information to those seeking accommodation and support services and assists the sector as a referral tool. Support includes: a place to stay, food, money, Drug and alcohol support, legal advice, someone to talk to, clothes or other home basics.

1800 RESPECT – Sexual Assault and Domestic Violence Support

24/7 counselling, information and support service for anyone affected by domestic, family and sexual violence.

Alcohol and Other Drug information and counselling

24/7 drug and alcohol support, information, counselling and referral to services in the NT. Whether you are having issues with alcohol or other drugs, are concerned about someone else’s alcohol or other drug use, or just have general questions about alcohol or other drugs, you can call ADIS any time of the day or week.

  • 1800 131 350
  • 24/7

Tasmania

Housing Connect

24/7 line to connect those in Tasmania with housing and support.

  • 1800 800 588
  • 24/7

Safe At Home Family Violence Response and Referral Line

Information and referral service for response, counselling, information and other support services

  • 1800 633 937
  • 24/7

AOD Counselling National Service

A 24/7 service providing information, advice & referral on any matter in relation to drugs & alcohol. Services whole of Tasmania.

  • 1800 811 994
  • 24/7

South Australia


Homeless Connect SA

24/7 telephone service for anyone experiencing homelessness in South Australia. Available anytime as a free call to help you find information and a direct referral into homelessness services.

  • 1800 003 308
  • 27/7

Domestic Violence Crisis Line

Supports women and their children who are experiencing domestic and family violence.

  • 1800 800 098
  • 24/7

Alcohol and Drug Information Service (ADIS)

ADIS is a confidential telephone counselling, information and referral service staffed by trained professionals with experience in the alcohol and other drug field.

  • 1300 13 1340
  • 8:30am – 10:00pm, 7 days

Western Australia

Housing and Homelessness – Entry point Perth

Assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.

  • 1800 124 684
  • 9am – 7pm Mon-Fri, 9am – 5pm Sat

Crisis Care Helpline – Entry point Perth

Crisis Care Unit, operates twenty-four hours a day, seven days a week. Provides information, advice, support and intervention for people in crises and needing urgent help including child protection concerns, family and domestic violence, suicidal ideation and homelessness.

  • 1800 199 008
  • 9am – 7pm Mon-Fri, 9am – 5pm Sat

Women’s domestic violence helpline

24-hour service that provides support and counselling for women experiencing family and domestic violence. Includes phone counselling, information and advice, referral to local advocacy and support services, liaison with police if necessary and support in escaping situations of family and domestic violence.

  • 1800 007 339
  • 24/7

Men’s domestic violence helpline

24-hour service that provides counselling for men who are concerned about their violent and abusive behaviours. Information and support is also available for men who have experienced family and domestic violence.

  • 1800 000 599
  • 24/7


AOD Counselling National Service

A 24/7 service providing information, advice & referral on any matter in relation to drugs & alcohol.

  • (08) 9442 5000 (Metropolitan)
  • 1800 198 024 (Regional)
  • 24/7