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Get in touch
Support Act is a small charity and most staff are employed on a part-time basis. For this reason, we may not be able to take your call or read your email immediately, but we will get back to you promptly.
If you’re emailing or calling us to clarify the status of your crisis relief application, please be advised that it can take up to 21 days for our social workers to process these. Thank you for your understanding.
Please note that we can’t accept offers of furniture or goods. Thank you.
Contact us
By Phone
National Relay Service
If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you. Find out more here or use the numbers below:
Voice Relay number
1300 555 727 (and then add 1300 731 303)
TTY number
133 677 (and then add 1300 731 303)
SMS relay number
0423 677 767 (and then add 1300 731 303)
By Email
Get Help
[email protected]
General Enquiries
[email protected]
Accounts
[email protected]
Media Enquiries
[email protected]
Wellbeing Helpline
1800 959 500 (24/7)
By Post
General enquiries / Applications for help
PO Box 2190 Clovelly NSW 2031 Australia
Registered Business Address
L4, 11-17 Buckingham Street
Surry Hills NSW 2010 Australia
Questions, feedback & complaints
Support Act values the feedback we receive. Your input enables us to improve service delivery and ensure we meet the expectations of our clients, donors and supporters.
To provide positive or negative feedback on our work, fundraising, an event or any other aspect of the organisation please email [email protected] or call us on 1300 731 303.
