GET IN TOUCH

You can contact us between 9.00am and 5.00pm Monday to Friday.

Support Act is a small charity and most staff are employed on a part-time basis. For this reason, we may not be able to take your call or read your email immediately, but we will get back to you promptly.

If you’re emailing or calling us to clarify the status of your crisis relief application, please be advised that it can take up to 21 days for our social workers to process these, given the current high volume. Please do not contact us before then as we are unable to give you any additional information or advise where you are in the queue. Thank you for your understanding.

Please note that we can’t accept offers of furniture or goods. Thank you.

The Support Act office is closed from 22 December and will re-open on Tuesday 3 January. We will respond to your enquiry then. Wishing you all the best for Christmas and a Happy New Year.

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CONTACT US

1300 731 303

If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you. Find out more here or use the numbers below:

Voice Relay number
1300 555 727 (and then add 1300 731 303)

TTY number
133 677 (and then add 1300 731 303)

SMS relay number
0423 677 767 (and then add 1300 731 303)

1800 959 500 (24/7)

General enquiries / Applications for help

PO Box 2190
Clovelly NSW 2031 Australia

Registered Business Address

L4, 11-17 Buckingham Street
Surry Hills NSW 2010 Australia

QUESTIONS, FEEDBACK & COMPLAINTS

Support Act values the feedback we receive. Your input enables us to improve service delivery and ensure we meet the expectations of our clients, donors and supporters.

To provide positive or negative feedback on our work, fundraising, an event or any other aspect of the organisation please email admin@supportact.org.au or call us on 1300 731 303.