The COVID-19 pandemic has created intense financial hardship for artists, crew and music workers across all genres. Many of you were the first to lose your jobs and your income, and our sector could well be the last to recover.

With funding support from the Australian Government through the Office for the Arts, Support Act has expanded its services to offer Crisis Relief to music industry professionals impacted by COVID-19.

From 29 March, these will include our “MusicKeeper” and “CrewKeeper” Crisis Relief Cash Grants, which are designed to help cushion the blow occasioned by the end of Jobkeeper payments.

We continue to provide support to those who are suffering financial hardship as a result of injury, ill-health or a mental health issue that is managed through a current Mental Health plan. We call these our “Non COVID” Crisis Relief Grants.


To be eligible for a Crisis Relief Grant, you must:

  • be an Australian citizen, permanent resident or have a valid working visa
  • prove that you have been working in the Australian music industry for three years
  • provide names and details of two professional referees
  • have household expenses which are greater than your household income.

There is no deadline to apply, however, we strongly encourage those experiencing hardship to submit your application as soon as possible.  Our social workers will then contact you to discuss your application.

We provide financial support in the areas of rent/mortgage, food, utilities, medical equipment and other expenses. We may also offer support that is not financial, or refer you to other services.


A couple of things to keep in mind when making your application:

  • These grants are not competitive. They are available to everyone who meets our criteria
  • You can be receiving Government Benefits (including Jobseeker, Austudy, Disability Support etc) and still meet our criteria
  • You can apply even if you are a registered small business. We won’t fund your business but we will provide support for household expenses
  • We only contact your referees if we need to verify that you work professionally in music. We will not disclose any information about your application.
  • Please don’t be embarrassed to apply for crisis relief. We are living in unprecedented times and everyone recognises the devastating impact of the pandemic on the live music industry. If you need support, we are here to help.


Our social work team has grown over the past year, as we process a massive increase on the number of requests for crisis relief. We wanted to introduce you to a couple of members of our hard working team, as these are some of the people you might be dealing with when you apply.

Anne Jacobs

Anne is our Deputy National Welfare Coordinator. She has been with Support Act since 2019. He she tells us why she loves her job so much!

Tim Coutts-Smith

Tim joined Support Act last year to help ensure that we provide crisis relief to all who need it as we continue to battle the pandemic.


The Board and staff of Support Act would like to acknowledge the support of the Australian Government through the Office for the Arts.

*Disclaimer: Any information or resources published or given to you by or on behalf of Support Act is general information and does not constitute financial advice. Support Act does not warrant the accuracy or completeness of the information and such information is given without reference to your particular circumstances. Support Act is not a financial adviser and you should consider seeking independent legal, financial or taxation advice to check how the information relates to your unique situation.